Surveyor

6 days left

Location
Cardiff (Caerdydd)
Salary
£38,000 per annum
Posted
17 Oct 2024
Closes
16 Nov 2024
Contract type
Permanent

KEY RESPONSIBILITIES

General

To contribute to the long-term strategic planning for future maintenance works required to Association homes To manage and provide performance information and compliance data for reports for quarterly Board meetings and for submission to the Welsh Government To assist in improvements to services to maintain innovation, good practice, and value for money To contribute to the review and implementation of policies and procedures ensuring they comply with legislation, reflect good practice, and the requirements of the Welsh Government To establish a good working relationship with residents through regular scheme visits To provide technical knowledge and expertise, and to support the Management Team by actively contributing to strategic discussions and planning To work with the Chief Executive to contribute technical knowledge to the Association’s growth strategy

Budget and Financial Control

To monitor and manage all maintenance related contracts to ensure value for money and good service delivery 

To assist the Director of Operations in developing short, medium, and long-term maintenance budgets

To work with finance colleagues to monitor and control agreed maintenance budgets and to report as required

To work with finance colleagues to apply for relevant grants and submit grant claim forms

Key Property Services Accountabilities

To develop a planned asset maintenance programme, to ensure compliance with the Welsh Housing Quality Standard and to maintain appropriate records for reporting

To deliver an effective and efficient responsive and cyclical works programme

To develop and maintain an excellent working relationship with contractors, and strengthen the resilience of the Association by ensuring a strong contractor network is available to deliver services

To manage the performance of contractors to ensure good service delivery and value for money

To ensure compliance with landlord health and safety legal and regulatory requirements

To prepare specifications and tenders for contracted works, managing the appointment of suppliers and contractors, and maintaining property services aspects of the Contracts Register

To ensure that appropriate contracts are in place, and monitored effectively, for the maintenance and servicing of the Association’s assets, ensuring full compliance with all relevant legislation and best practice.

To procure and monitor major works projects and liaise with all relevant organisations and agencies to ensure delivery of works according to agreed specification

To carry out and maintain a Stock Condition Survey, making recommendations and taking required action to ensure homes and buildings are well maintained 

To carry out repairs inspections when required and arrange for necessary works to be completed

To prepare and submit grant applications for available funding for decarbonisation works to homes

To assist in developing and implementing work on the decarbonisation of homes

To assist in the preparation and submission of grant funding applications

To carry out emergency site visits and inspections outside of normal working hours across South Wales when required

To ensure the Association meets its property services obligations under its various  Management Agreements and to prepare property related performance information for meetings with the Trustees and Committee members

To cover the duties that fall within the Reactive Surveyor role, during times of absence

To attend relevant strategic sector groups and meetings, sharing knowledge and learning to bring back and utilise within the role

Staff Management

To support and work closely with the Property Services Officer to ensure good service delivery to residents

Resident Involvement

To monitor and report on resident satisfaction with the planned maintenance service To engage with residents in relation to works required within their home Liaising with the Director of Operations to investigate and resolve any concerns or complaints from residents, stakeholders, or statutory agencies

Health and Safety

To be responsible for Health and Safety requirements for operating a property service, and to ensure Health and Safety requirements are fully complied with To proactively embed Health and Safety awareness and good practice within the organisation, and ensure all legislative requirements are met and adhered to To ensure all CDM and RAM’S requirements are met and adhered to for all works projects To ensure that appropriate fire and Health and Safety inspections are carried out, and risk assessments are in place for all maintenance related works To be responsible for managing and monitoring the maintenance aspects of the Association’s ‘Out of Hours’ emergency service contract

Performance Management and Assurance

To monitor and evaluate the effectiveness of the property service and propose changes or improvements To collate and analyse data on property services performance for reporting to the Board To provide performance information for submission to the Welsh Government To work closely with the Association’s Internal Auditor in their property services reviews, and ensure all recommendations are implemented in a timely manner

Other Duties

To have a good understanding of the Association’s approach to service delivery e.g. ‘Kindness First’ and ‘What matters to you’ To identify relevant legislation or relevant good practice and liaise with colleagues regarding its interpretation and implementation To be aware of sector and regulatory developments in Health and Safety, compliance, and decarbonisation To be aware of the importance of technology and databases to the Association’s work and contribute to strengthening future resilience in the use of technology to manage services To conduct yourself at all times in line with the Association’s ethos and values To be actively involved in sector forums and networks and undertake necessary learning and personal development Where necessary, carry out asset management reviews and make recommendations so the Association can make the right investment decisions at the right time To comply with all Association policies and procedures including those relating to Health and Safety, Equality, Diversity and Inclusion, and the Data Protection Act 2018 To carry out any other duties as reasonably requested by the Director of Operations, or the Chief Executive.

For business reasons the Association may ask you to undertake extra duties and responsibilities from time to time. Should it become necessary on a permanent basis, this will be advised in writing and take effect through a new contract of employment. Any changes made will be within your existing capabilities.

In addition to the specified Job Purpose and Responsibilities all staff are expected to: -

Equality

Proactively promote the principles and practices of equality, diversity, and inclusion to ensure its effective implementation within their own work and the work of team members, as appropriate and to abide by and support the Aelwyd Housing’s Equal Opportunities Policy as an integral part of all duties.

Health and Safety

Understand their personal responsibilities for ensuring the highest standard of Health and Safety towards themselves and others. Understand the Aelwyd Housing Health and Safety Policy, including details of relevant responsibilities for employees and the Board as well as the consequences for failing to follow them.

Confidentiality

Have a duty of confidentiality to residents, colleagues, and any other persons or organisations data/information that may be used or held by Aelwyd Housing. All data/information should be treated as confidential and should only be collected and/or disclosed on a need-to-know basis and where a legal basis has been satisfied in the relevant legislation.

Data Protection

In line with legislation, and organisation policy, all personal data/information will be processed in line with the Data Protection Act 2018. This includes how staff collect, use, retain, share, and destroy personal data/information.

Value for Money and Financial Regulations

Understand that when involved in making decisions to procure goods or services, staff are responsible for doing the right thing to ensure that value for money is achieved. This may involve conversations with specialist or more senior members of staff before any commitment to purchase is made, seeking approval in accordance with the Delegated Authority List and the Financial Regulations. All purchasing decisions and any costs incurred on behalf of Aelwyd Housing must be reasonable, made in a responsible manner, supported by a genuine business need and represent good value, in accordance with Aelwyd Housing  policy and procedure.

Learning and development

Attend and engage in all training identified as necessary to the role. This may involve achieving competency in specific areas to ensure legislative compliance and participating in developmental training to promote organisation culture. Staff will also be required to participate fully in the Aelwyd Housing performance development process and personally commit to identifying, achieving, and maintaining the skills and qualities required to fulfil their role and maximise their potential.

Person Specification – Property Surveyor (Planned)

Qualifications

Essential

 

Relevant HNC/HND/Degree or equivalent in a construction related subject

 

A good standard of general education to include literacy and numeracy

 

Desirable

 

IOSH or SMSTS qualification

 

PAS 2035 qualification

 

(or willingness to achieve qualification)

 

 

 

Essential Experience

 

Experience of undertaking stock condition surveying

 

Experience of working within the social housing sector

 

Experience of Health & Safety and compliance in social housing

 

Strong Maintenance and Repair skills background

 

Experience of engaging and managing contractors

 

Experience of working with residents

 

Desirable

 

Experience of working in a planned maintenance capacity

 

Experience in the retrofitting of properties for decarbonisation

 

Experience of submitting projects suitable for grant (OPR/WHQS/TACP)

 

 

 

Knowledge

 

Essential

 

Strong technical knowledge 

 

A good working knowledge of Microsoft IT systems  (outlook, excel, word)

 

Working knowledge of the requirements of WHQS 2023

 

Working knowledge of Fitness for Human Habitation (FFHH)

 

A good working knowledge of landlord health and safety and compliance requirements

 

Desirable

 

A working knowledge of Property tectonics software

 

A good understanding of and ability to assess risk

 

 

 

Skills

 

Good people skills, with the ability to communicate clearly to a range of people in various methods

 

Excellent organisational and planning skills

 

Ability to diagnose repairs within domestic properties 

 

Ability to manage, produce and deliver specifications of work with contractors

 

Ability to manage a broad and varied workload, and to meet deadlines

 

Experience of managing and delivering major capital works to properties

 

 

 

Personal Attributes and Abilities

 

Essential

 

Adaptable to the needs of a small organisation and willingness to be involved in work outside of your day-to-day role

 

An ability to empathise with and align with the Association’s ethos and values

 

Full driving license and use of own vehicle for work

 

 

 

Desirable

 

Evidence of continuous professional development

 

Ability to communicate in the Welsh language

 

 

 

 

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