Senior Neighbourhood Officer (Tenancy management)

To deliver exceptional services to our customers by inspiring your team and working collaboratively with other operational teams in the business.

You will lead a team of Neighbourhood Officers and Neighbourhood Assistants in pro-actively dealing with all aspects of tenancy and estate management. This includes managing services to ensure that environments are maintained to a high standard, supporting our customers to manage their occupation contracts appropriately, and to pro-actively remedy any breaches that occur.

You will work in partnership with internal departments at United Welsh and Celtic Horizons to ensure that the Associations’ commitment to the delivery of excellent services is met, and that the highest standards of health and safety compliance are achieved.

Permanent, full-time, 35 hours

Interviews Thursday 5th/Monday 9th September

To apply, please send a copy of your CV and cover letter to jobs@unitedwelsh.com. In the cover letter, please outline why you believe you would be successful in this role based on your experience and on the essential/desirable criteria in the job description, in no more than 1,000 words.

In addition to your CV and cover letter, please also complete our online Equality, Diversity and Declaration of Interest form which can be found on our website here. If you do complete all parts of this process, you will be at risk of your application not being progressed further.

We do reserve the right to close this role early if we receive a high volume of suitable applications.

Within your CV, please provide the names, positions, organisations and contact details for two referees, one of whom should be your current or most recent employer. We will not approach these referees prior to the shortlist stage, and we will seek your permission first. However, references will be sought as part of our pre-employment checks for the successful candidate.

We would be grateful if you could submit the Equality Diversity and Declaration of Interest form with your application. You can complete this form online. The information you provide will be used for monitoring purposes only and will be kept separate from your application

Please ensure your CV and other documents are emailed as a Word or PDF file, as unfortunately, we are currently unable to accept applications in any other formats at the moment

Requirements within the essential criteria of the Personal Requirements will be used for shortlisting purposes. However, all the criteria will be considered in the process of making an appointment.